When my son first started working in sales at a travel agency, to tell the truth, I didn’t think he was going to make it. he was naturally shy, not good with words, how can he compete with those experienced agents? Plus, there was an unspoken rule that if someone didn’t meet her/his sales quota for three months continuously, then, the person is fired, I’d consoled him to take another job, but he’d insisted on giving it a try. In the decade’s time, he’d used his smiley face, in this highly competitive field, worked his magic, had outstanding performances, and, it’d left me in awe.
My son told, that he’d gotten called into his boss’s office because he didn’t make the monthly quota too, but he didn’t get into a serious verbal altercation with his boss like some of the workers, he’d smiled to say he was sorry, admitted that he wasn’t working hard enough, begged the boss for one more chance. There’s a saying, “You don’t HIT someone who smiles at you,” it truly worked! Smiling, not only managed to shorten the distance between people, it’s also the key to being popular, and it’d helped up his sales.
There was a group of older woman who volunteered at the hospitals who were my son’s set clientele, even after awhile my son was transferred to another unit, where he’d stopped taking single persons, they’d still insisted that he be their salesperson. My son said, that every time he’d be surrounded by these ladies who had an outflow of maternal love, and they would fight to feed him with their best dishes. And, on Children’s Day, he’d received the older ladies’ homemade cakes, with a smiley face as the decoration, he must’ve been treated by them like he was their own. “The volunteer moms are always energetic and so, they never grow old”, my son told me to use them as my role models.
Awhile ago, my son was driving to the marketplace at Tienmu with his girlfriend, then, a call came, told him to rush to Heping E. Road, to pick up a passport, without another word, he’d turned the car around, he’d explained to me, that the family had scheduled to travel to Canada, and that he’d gone twice to the visa department and couldn’t get it all set up, and that today was his day off, and he’d had to be on call.
I asked him if he was angry. He’d told me. We’d made a short pit stop on Heping E. Road, and, we were so lucky, found a parking space right away, he’d exclaimed, “I’m so lucky!” later as he’d arrived at the marketplace in Tienmu, he’d gotten a parking spot very shortly thereafter too, my son was laughing and saying, “hmmmmm, wearing a smile, luck will be with me; relax, everything will settle in its place.”
He’s over thirty, and still kept this heart of gold, maybe, this, is why my son is successful in everything he does!
Because this man has a positive attitude, that, is why everything works in his favor, and that still just shows how important attitude is.