Category Archives: Work Ethics

The Most Beautiful Scenery: Workers, Going the Extra Mile to Offer Assistance to the Customers

Going that extra mile in customer service skills, and this occurs only in the, distant locations, where not that many people comes by to visit, rarely in the bigger cities, because we all get caught up in our own lives in the big cities that we are living in, translated…

This is, the last gas station, before we drive up Taiping Mountain on Taiwan Seventh.  The tourists would normally, fill up their gas tanks here, go to the restrooms, or maybe, bring along, a hot cup of, coffee.  The elevations are going up, the roads, winding more and more, and the temperatures are surely to, drop, sharply.

In that small shop, that is a part of the gas station, the tea stewed eggs called out to me.  “We have tasty eggs made with the teas, you can bring a couple up the mountains, it tastes wonderful even when it’s cold!”  We were, persuaded, “if you liked these, as you pass by here when you come back down from the mountain, you can, bring a few more eggs home, it’s good for a few days.”, the worker’s smile like the sun shining, swept away the small displease of how it was, raining, we’d loved, how the store clerk was, confident about what he was, selling.

Another wok was steaming in the store, the clerk lifted up the lid for us to see.  “We are the only one who sell this item here of all the chain in Taiwan, it’s the specialty food item from Hualien, very delicious, we had many frequent customers.”  Seeing how his eyes lit up as he’d told us about the food, with that genuine feel of an old friend, we were, once more, convinced.

With the two eggs, two specialty food item, two hot cups of coffee, we’d, headed toward Taiping Mountain.  At this time, other than the aromas of the foods, there’s, that kindness, that wonderful feel of the care and concern from the clerk.  With his mentioning to us what we need to watch out for, his blessings, we’d found a perfect beginning to our trip.

And, he’d not, let us down one bit.  There days later after we came back down the mountains, we went into the shop to buy some more things, thanked his suggestions, and like old friends, letting one another know that we’re, okay.  And, even though, the sights were breathtaking, but, every time we’d thought back to this trip that we took, the work ethics, the kindness, of that shop clerk, was the most beautiful scene we’d, encountered on that trip.

And so, this, is on how someone who’s just doing his job, who’d, shown you a little extra care and concern, that’s, made everything better for you, and this also showed how important customer service skills are, you’re NOT just selling the items off the racks, you’re, helping someone with fulfilling her/his needs too.  And, if every worker can carry this sort of an attitude, then, everyone can become, employee of the month.

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Filed under In the Workplace, Interactions Shared with the World, Life, Observations, Philosophies of Life, Properties of Life, Translated Work, Values, Work Ethics

The Case of the Judge Secretly Filming His Female Coworker’s Computer Conversations, May Cost Him His Judgeship

The crimes of invasion of privacy, committed, by a, court judge, on his, fellow, female, coworker here, off of the Front Page Sections, translated…

The Criminal Court judge, Tsai of Taoyuan District Court systems was found secretly filming the private conversation on the female coworker, Tseng’s and her photos, caused the news media to take note; Tseng pressed charges on him, the Taoyuan District Court found Tsai guilty of obstruction of secret, sentenced him to five months in prison, Tsai and the D.A. prosecuting the case both filed for appeals, the Highest Court of Taiwan tossed both appeals back, case settled.

The justice system had suspended Tsai since this May in written order.  The case was reviewed by the evaluation board committee members, and they’d decided to send the case to the duties courts, and recommended that Tsai be taken off his post, this was the new judge laws of July 17th last year, the very first case of impeachment that didn’t go through the Examination Department, and sent straight to the duties courts to try.

The Regulation of Judgeship Article 42 states “the judges who had been found guilty of a jail sentence, who’d damaged the reputation of judgeship” can be relieved of duty.  The legal realm believed, that Tsai was sentenced, and unless his behavior of secretly filming the female judge “didn’t make the position of judge undignified”, otherwise, he would’ve lost his job as a court judge.

Tseng, the female judge’s families has medical needs, Tsai introduced her to a legal adviser of a hospital, Wu, not known that both Tseng and Wu were both single, on May 25th of last, he was sitting alone in the office, and saw Wu’s message to Tseng, popping up from LINE, referring to her as “honey”, and there were the photos of intimacy of both, mistakenly thought the two were having an extramarital affair, and, took the shot of the screen, and, reported it to the Taoyuan District Court’s court manager.

As Tseng was called in, she’d found that Tsai took the screen shot of her computer, that he’d set up the micro webcam, and shot her talking in private with Tsai.  Taoyuan District Court found Tsai guilty of two counts of obstruction of secret, gave him five months, and he can pay a fee and not serve the time.

As the High Courts was in session, Tseng cried, and told that she wishes she could kill the “self that forgot to turn off her computer”, then none of this would’ve, happened.  The High Courts believed, that the victim started having symptoms of anxiety, insomnia; on the surfaces, Tsai had admitted to what he’d done, but, not told of what happened in sum, that it was hard to confirm, that he’d, learned his lessons from the events.

And this would be, another, INVASION of privacy, committed by a court judge, and, as he’d found that the woman was having the intimate conversation with the man he’d introduced her to, he probably felt proud of himself, for catching her cheating, not known, that she’s single and so was the man he’d introduced her to, and, it got him in trouble.

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Filed under Improper Misconducts, In the Workplace, Invasion of Privacy, Knowing the Law and Breaking It, Life, On the Wrong Side of the Law, Properties of Life, White Picket Fence, Work Ethics

The Female Bus Driver, Kind to Treat Every Passenger Like a Member of Her Own Family

With a good work ethics, and a care and concern shown toward her passengers, a gentle female bus driver at work, off of the Newspapers, translated…

There were the passengers who rode the Kingbus Route 1551 from Keelung to Hsintien, who’d commended a female driver with long-hair, for driving very stably, how she’d shown great concerns for her passengers as they alighted and gotten off her bus, and offered her assistance to them.  The bus company found this driver, it was Lee, who drove the Keelung route, a sweet-looking woman, she said, what she did was a part of her, work responsibilities.

The passenger, Ms. Lin left the message of her good experience of riding Route 1551, with the “long-haired driver”, that she drove very steadily, that as the passengers got on and off, she’d been kind to remind them to watch the gap, to be careful, and when there were the immobilized elderly, she’d, gotten out of her driver’s seat to assist them, that all the passengers who rode her bus had nothing but good things to say about her, that she was a gentle, kind female bus driver.

Lee is a married woman from Keelung, originally she was a homemaker, a little over two years ago she passed her bus driver license, became one of close to ninety drivers for the Kingbus drivers, one of three women.  She doesn’t have a set route that she drives, recently, the most frequent route she drove was from Keelung’s Luodong, Route 1880, and the recent route she stepped in to drive, the Keelung to Hsintien, Route 1551.

臉書被封「長髮美女」駕駛曝光,就是基隆站女司機李玨怡。記者游明煌/翻攝
the female bus driver who was noted for her kindness and gentleness for her passengers…photo courtesy of UDN.com

Lee is a sweet looking woman, over thirty years of age, a mother of two children ages around seven and eight, because she has elder, and children to care for, she’d, shown the special care and concern toward the elderly and the young children passengers who took her bus, treated them as if they were her family, gently reminded her passengers to be careful of the steps as the alighted and gotten off, patiently waited for her passengers to sit down and then, drive.

The milder, gentle nature that is attributed to the feminine, in the workforce of primarily male drivers, she is, very popular.  Lee’s motto for work is, “if you’re gentle to your customers, they will be gentle to you back!”, she is always able to keep good terms with her customers, maintained the amicable means of interactions with them, “I am happy driving every day”, she enjoyed working, always has a smile on her face, is, a gentle female bus driver.

The assistant to the CEO of the bus company, Chen stated, that the company will give her an award for her work ethics.  To which Lee responded, that she was only doing what she is supposed to, that most of the drivers shared her same attitude toward the passengers.

This woman took her work seriously, and, puts her heart AND soul, into work, into providing the services to her passengers, and, it’s her means to show her cares and concerns for her passengers that’s, touched them, this is a woman with the good work ethics!

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Filed under A Cycle of Kindness, In the Workplace, Interactions Shared with the World, Kindness Shown, Life, Perspectives, Philosophies of Life, Properties of Life, Work Ethics

Two Cabdrivers

One younger, one, middle aged, the younger was kinder, more gentle toward this woman and the needs of her husband, but not the older, more experienced driver, because, perhaps, the older driver lost his passion for work, while the younger driver felt that he was offering help to someone in need, and that’s the attitude differences, to how the two drivers perceived the needs of this woman’s husband, translated…

As my husband became immobilized, these past few years, when we went out, we took the cabs.  Awhile ago, he was due back at the hospital for his check up, as we’d just come out of our home, stood out to flag down a cab, the cab came from the other side of the streets for us.

As the driver opened up the door, I’d, tilted my head to him, stated, “I’m sorry, can you open your trunk, so I can put the wheelchair in.”  the driver was stumped for a bit, then, opened up his trunk, I’d helped my husband settle in first, then, moved his wheelchair to the trunk, but because of the height, and how I didn’t have enough muscle, I couldn’t, lift his wheelchair in, and it took me two, three minutes to finally store it in.  As I got in the cab, the driver had a soured face, and complained, “how slow!”, other than apologizing, there’s, nothing I can, say, after, time to them is, money.

Yesterday morning, we needed to go out again, and with the previous experience, I thought, as the cab stopped, I should inquire the driver if he’d mind taking someone in a wheelchair first.  And yet, as the cab stopped for us, not only did the front driver’s side door opened, so had the trunk too.  That young driver in a gray workout suit, with a baseball cap came out of his driver side, walked to beside us, gave my husband a hand, said, “Grandpa, no need to rush, just take your time!” as my husband settled into the seat, he’d, bent over, lifted up the wheelchair, and stashed it for us in his trunk, very agile, the driver had been.

As we settled into his cab, I’d thanked the driver for his help, he’d squinted his eyes toward me, said, “I work in the service industry, it’s what I’m supposed to do, no need to thank me.  I’m more than blessed, to give grandpa a lift, everyone was young once, but, not all get to their elderly years, I’d always feel especially blessed when elderly flagged me down.”

Hearing the young driver’s words, other than being grateful toward him, I’d felt, warmed up, due to this, experience of wonderful ride.

And so, here, we have, two contrasting attitudes, from two separate drivers, the first was older, he’d been working too long, perhaps, already, lost his passion for what he does for a living, while, the second driver was still a young lad, and, perhaps, his heart of offering help is what made the difference in the attitude to which he perceived this woman and her husband’s needs.

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Filed under A Cycle of Kindness, Cost of Living, Helping Behaviors, Kindness Shown, Lending a Helping Hand, Life, Perspectives, Philosophies of Life, Properties of Life, Translated Work, Work Ethics

The Professionalism that the Taiwanese Employees Lacked

Written by a professor of applied art department here, off of the Front Page Sections, translated…

The foreigners say, that Taiwan has nice people, good food, but the fundamental structures, are nowhere NEAR up to standards.  Because of how the workers cut the corners, the Bridge of Nanfangao collapsed, the train to Taroko crashed.  This reminded me of how the man, Kuo’s thoughts upon his encounter of workers in Japan when he’d visited, laying down the tiles, he’d noted, how focused those construction workers are, never-seen-before by him.  Recently, Chiao, the commentator on the news programs also criticized, that there’s that total lack of professionalism in the occupations, and this professionalism is on how no matter how small the jobs, they’re all done, with precisions, to perfections.

Based off of the news media reports, the perpetrator of the Taroko Derailing case, Lee was, a repeated offender, with a long list of, not, up-to-standard constructions in his past, and, his certifications wasn’t withdrawn back the issuers, and he was contracted for a government project!

And these past couple of days, there was another worker, cutting the corners.  The Yilan segment of the Taiwanese Railroad was constructing an elevated platform, with the workers, not watching out for the trains, gone onto the tracks to pick something up, was rammed into by the Taroko Trains, then, there was, another train coming, and thankfully, another worker stood out onto the tracks, waving the flags to prevent the trains from proceeding, otherwise, that injured worker would, lose his life, like how these trains are like cabs, you can, flag them down to stop them from keep going at any time, this showed how loosely the workers were, managed.

And, the article goes on to describe the professionalism of the professional workers in Japan, how they’re, set up to follow a set of standard operating procedures that they rarely, deviated from, comparing to how there’s NO structure, NO systems that the workers are, working by here, and you see this, sharp contrast.

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Filed under "Professional" Opinions, In the Workplace, Issues of Morality, Issues of the Society, Life, Perspectives, Properties of Life, Social Awareness, Social Issues, Work Ethics

The Bad Cop Invested in the Gambling Arcades, and Committed Arson on the Car, was Fired from the Police Department

An officer of the LAW, who knew it was wrong what he was doing, and still, did it, and he only received, suspension, believe it or don’t!  Off of the Front Page Sections, translated….

There was an arson of a car in the Mado Substation jurisdiction in August, and the whole case, as the department investigated, was by Hu the officer who worked at the precinct, having debt disputes in the gambling arcades, and felt displeased that the worker of the arcade, Sun owed him money and not paid, he’d set Sun’s car on fire, he was, malicious; the Tainan D.A.’s Office called Hu to the offices, after interrogating the officer, Hu had the bail of $100,000N.T. for public endangerment and gambling charges.

The head of the Tainan City Police Department was furious upon hearing the news, believed that Hu had destroyed the reputations of the police office, yesterday, he’d fired Hu from his job and given him two major reprimands.

The Mado Police was investigating a car getting burned down on August 20th of this year, the car was almost completely, totaled, the owner, Sun wondered how the car caught fire?  As the fire department examined it closely, they’d found an urn underneath the car as the origin of the fire, after reviewing over the street surveillances, they suspected that there’s a high chance that this was, an arson.

The police went by the description of the victim who’s car was burned up, and zoomed in on the forty-four year-old officer, Hu who had debt problems with the owner of the car, Sun, and reported to the district attorney’s office to start up a specialist task squad, to secretly investigate Hu’s money flow, his communication, and his whereabouts too.

The police and the district attorney’s office investigated, that Hu worked in the police department for over two decades, mostly, on desk or internal duties, three years ago he was transferred to the city, but not long thereafter, he transferred back to Mado, was suspected of investing into the arcades, as the fund supporter of the places, that Hu was displeased at how the worker, Sun owed over hundreds of thousands of dollars in debts and not collected, in the middle of the nights, he’d committed arson on Sun’s car; as an officer of the law, when he’d gone to commit arson, he was wearing a cap, a mask on purpose, and dodged the surveillance cameras by placing an ignited pot of fire underneath the sedan, and half an hour later came the explosion, the burning down of the car.

Hu denied the allegations, claimed that he had an alibi, the police reviewed over the surveillance footages, although there was not a perfect view of the suspect, but the victim pointed out, how Hu was the owner of the gambling arcade, and the district attorneys believed that there’s enough evidence for a search warrant.

Based off of understanding, Hu is good looking, but as he worked in the police department, he’d gone on a lot of calls, made many connections with the locals, and this time the problem of his discipline came, some say that they’re, “not surprised one bit”.   Jeng stressed, that if the officer was found to have broken the laws, he will NOT cover for his subordinates, and will chase to the bottom of what had actually, happened, and do what’s, right.

So, this, is an officer who KNEW what he was doing was wrong, and still did it, and because he couldn’t get the debts owed to him by a player of the arcade, he’d, set his car on fire, and he got caught on tape, and, being fired from his work at the police station would be, the LEAST of his, worries, because he is looking at getting charged, and maybe, jail time too!

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Filed under Crime & Punishment, Knowing the Law and Breaking It, Life, Work Ethics

3:30 in the Morning

The hard work, the dedications, of these government workers, and it didn’t matter the hour of day, they’re, hard at work just the same!  Translated…

There’s this new shop opened up in Kaohsiung recently, I’d stayed there for a few days with the manager of my shop.  One day at around 3:30 in the morn, I was awakened by a call from the local substation, turned out, that the scooter we’d parked by the side of the road was hit by a car.  What happened was that a scooter hit another scooter, then, rammed toward the scooter we had that’s parked by the side of the road.  Although it didn’t sound serious, but because the scooters weren’t our own, we’d still, gone out in the middle of the nights to check.

As we arrived, the officers were still there, we were taken back to the substation by the officers to get our statements, and, being called to the police station in the middle of the nights, that was, a first for sure.  And, at 3:30 in the morning, the station was, already, busy, and, I’m sure, that referring to the station as such, the officers won’t even let out a single chuckle, but, during the forty-minutes I’d stayed there, there were, the locals who’d come in, and there were, seven officers on duty in the substation, and every one of them seemed to have, at least, three heads, six arms, sorting through the various matters that came at them.

We were assigned to an officer who looked like he came out of the soaps, with the dark brows, the big round eyes, with a loud voice, with that scent of justice about him, and, with his looks, even if he were in show business, he would play the role of the district attorney or an officer.  At the moment he was taking our statements, something else seemed to be bothering him, the drunk man came and pulled at him, “Sir, did you take my identification card, was it you, was it you.”  at the time this was happening, he was calling his superior to report something, at the same time, he was also, answering the call of a coworker, who’d ushered him to post out the photos of the accident, etc., etc., etc., and, before him, there was the manager of my bookstore, and me, who sat before him, in our, pajamas.

As he became, frustrated, handling everything that was hitting him hard, he’d, apologized to us, “I’m sorry for the wait, there’s just, too much going on, in these late hours of the nights.”, I’d replied, “it’s no big deal for us, that’s life, the jobs we chose, we do it, best as we can.”  The officer kept his head buried to his desk, answering, there was, that genuineness, that belief of he was doing what was just and right in his voice.

Recalling how when I was younger and looked for a job, I’d always become, confused of what work entailed, other than a paycheck, turning over, over, over, and over again endlessly, what’s the meaning of all of this?  With the coming of age, the confusions were, reduced, and yet, the younger generations still inquired from time to time, “What’s the purpose of doing this?”  are we, wasting our time? 

If you have something in your mind that’s deemed meaningful for you to do, then, working hard at it, it would, be the definition of what a good job entailed, like how this officer who’s, hard at work, at 3:30 in the morning, committed to his job.

And so, this showed about work ethics, and in these jobs, you are on call 24/7, and, you still stay hard at work, no matter what hours of the day or night it is, and this takes a ton of dedication for one’s own job.

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Filed under "Professional" Opinions, In the Workplace, Life, Philosophies of Life, Properties of Life, Translated Work, Work Ethics

Finding Joys in Helping Others in Need

Helping someone in need!  Translated…

Early in the morn, I’d rushed off with my daughter to work, as we alighted the buss, we saw a bunch of ladies, looking over an elderly man, the elderly man’s socks were, soaked in blood, and, the tissue that covered the wound in the tibia, seemed to continue to bleed.

Thankfully, two more stations more, there’s the VMH in Shihpai, as he got off the bus, I saw him, sat waiting with hardship at the bus stop, the blood still, flowed out, he seemed to be calling someone for assistance; and I’d not cared that it was time for me to get to work then, I’d, gone up to him, told him I worked in the hospital, and had him call his families to meet him in the E.R., while I’d gone to the hospital, to get a wheelchair to get him in.  Then came, the running fast, pushing the wheelchair in supersonic speed, to the E.R., to when his loved one rushed in, the man was taken into the surgical ward to get sutured up, and that was when that huge rock finally got dropped inside my heart.  Later, I’d learned from his family, that the elder had cancer, and he was on anticoagulants regularly, had his hospitalization been delayed, the results would be, dire.

查看來源圖片the random act of kindness from a stranger here!  Photo from online

I’d recalled how as I rushed the elderly man into the E.R., he kept telling me thank you, said that he’d met someone amazing who’d, helped him out.  I’d told him, he was my parents’ age, that if something like this were to happen to them, I’d wanted someone to lend them a helping hand too, and, this hour-long interlude, although it was, thrilling, but, in the end, it all, ended, well, other than knowing the meaning of helping other is bliss, I’m, also proud for being, that tiny screw inside that giant white tower!

And so, because your empathy kicked in, seeing the elderly man injured because you’d wanted someone to help your own elderly parents, and because it’s in your line of work, to offer assistance to people, being a medical care worker, and you’d, ended up, helping this elderly man get to the hospital on time, and saved his life.

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Filed under A Cycle of Kindness, Awareness, Getting Treatment, Interactions Shared with the World, Kindness Shown, Lessons, Life, Observations, Old Age, Properties of Life, Social Awareness, Values, Work Ethics

The Four Police Officers Who’d Planted the Guns to Make the Monthly Quota Sentenced to Prison Time

Just like how it is in sales, when you needed a certain number of clients?  So, apparently, the police officers needed to make a certain number of arrests too, huh?  Officers who KNOW the law, and broke it, for the sake of making that “sales marker” of the monthly quota here!  Off of the Front Page Sections, translated…

The former office manager, Wu, former sergeant, Ting, and three other officers of the Pingzen Substation of the Taoyuan Police Department, eight years ago, made a deal with the drug dealer, Liu, they’d wanted him to plant the guns into others’, in exchange for his “get-out-of-jail free card”, the Highest Court charged the officers on illegal search, setting a criminal free, along with being dishonest as a government employee, sentenced Wu and three others anywhere from five years four months to six years three months, case closed.  Before the D.A. started the bust, the officer, Wei Chen escaped to Canada, there’s currently an international arrest warrant on him right now.

In 2011, the spring safety review, the Pingzhen Substation ranked at the bottom, the following year, the officer, Ting got a hold of how Liu used a gun to commit robbery, in order to get the quotas of guns confiscated, on January 18th, he and officers, Lee, Lin, Chen, headed to the suspect’s residence in Yangmei, Taoyuan, for a search without a valid warrant, and they only found illegal substances, and no guns; Liu worried that his girlfriend with an active warrant out on her arrest getting caught, he’d begged the officers to let them slide.

Lee told Liu, that the precinct is running short on gun busts, Liu promised to give them the tips, in exchange for his own and his girlfriend’s freedom, the police agreed to this “trade-off”, they’d not taken Liu into custody, and allowed him to take his girlfriend away.

The following day, Liu’s friend visited a man, Yeh, and stowed the guns and ammunition away inside the ceilings of Yeh’s factory, then he’d, notified the police to bust the man, and find the guns he’d stashed.

And so, this, is a quid pro quo, or a tit-for-tat, the police used their power, to threaten this drug dealer to help the police station make enough busts on guns, and because the drug dealer didn’t want to get arrested, he’d agreed, and, these officers broke the law, and they’re, supposed to, uphold, to carry out the law, and, they all deserved to be punished, more severely, than the average, common criminals, because they’re police officers!

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Filed under Abuser/Enabler Interaction Style, Bad Behaviors, Crime & Punishment, Downward Spiral, Excuses, Felonies, Knowing the Law and Breaking It, Messed Up Values, News Stories, Work Ethics

The Officer Extorted the Sex Workers, Sentenced to Twelve Years in Prison

Yeah, this is exactly like those MOBS, taking the protection moneys from the local businesses, isn’t it???  And you work for the law enforcement agencies too!  Off of the Front Page Sections, translated…

The former police officer from Zhongli Substation in Taoyuan Lee, after arresting a prostitute, through the middleman, he’d extorted money from the sex operations, the first trial gave Lee ten years eight months on encroachment, the second trial found that Lee was a law enforcement official, and received the bribes, and lengthened his sentence to twelve years, the Highest Courts tossed back Lee’s appeals yesterday, the case is closed, and Lee must serve the time in prison.

Based off of understanding in September of 2016, Lee arrested the prostitute, Tang in Zhongli, and found that she worked under the pimp, Lin, and who was the connected by his girlfriend’s godbrother as a middleman, invited Lin to meet up, which Lin told them, “Your business is flourishing, and you don’t think about paying the fees for me to keep your business under wraps”  “You shall get what’s coming if you don’t pay me the fees”!

And so, the culprit is still money here, because it seemed easy, to extort those pimps for money, so you had, and because they needed you to hush up about their business, they’re, willing to pay the prices, and you too the bribes, and now, you will be serving HARD time for it!

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Filed under Bad Behaviors, Crime & Punishment, Criminals, Excuses, Improper Misconducts, Knowing the Law and Breaking It, Life, Messed Up Values, News Stories, Pimping, Sex Sells, Slaps on the Wrist, Work Ethics