Category Archives: Work Ethics

Walking Out of the Darkness After Losing My Marriage

The growth of a woman, translated…

My close friend, Hsin-Yi and two girlfriends’ floral shop opened, a few of us, their close friends, made the time, to give them the congratulations.

We saw how in the small space of the shop, there were so many colorful bouquets, potted flowers, and fashionable pots, plus the professional floral arrangements too, with the explanations of the concepts, it’d made us all happy for her, that she could, get from underneath the dark clouds of the loss of her marriage, and find her strength again.

Three years ago, after Hsin-Yi’s husband had an affair, she was in pain, but, for the sake, of giving her daughter a complete home, she’d decided, to put up with her husband’s bad behaviors, but in the end, she couldn’t save, this already shattered marriage of hers, and ended up divorcing her husband.

After her divorce, she took her five-year-old daughter, moved back in with her parents, other than helping with caring for her daughter, the family members would give her encouragements often.  Plus, her two girlfriends from college would often come by to say hi, have heart-to-hearts with her, hoped, that she could, get out, from under the failed marriage, to not get trapped by the depressive moods, and encouraged her, to make plans for herself, and her daughter’s sake as well.

Later on, Hsin-Yi and her two girlfriends decided to go into business together, the three of them decided to open up a floral shop.  Because Hsin-Yi had the working experiences as a wrapper at a floral shop from before, she’d naturally took up the work of packaging, selection of the flowers, as well as the designs for the pots, and the two of them were in charge of the finances and sales.

The three of them worked with the plans of opening up shop, their days were fulfilled, and, it’d ignited that sense of hope, in Hsin-Yi’s life again.

For the sake of gaining a wide variety of customers, as well as upping her own professionalism, six months before they’d opened for business, Hsin-Yi especially took lessons in how to make corsages and bouquets for the brides, hoped, that she could add to her own professionalism, to offer her customers more choices, and to give her daughter a bit more material wealth as well.

Hsin-Yi told me, that getting divorced is not scary, what’s scary was getting sucked, into the glooms of the divorce.  She’s grateful to her own family’s support, as well as her girlfriends’, giving her a lift in time, so she could get stronger, and, start again.

So, this, is with the support from her friend, that this divorcee had found herself again, and, having a social support system like this one is especially important, when you’re going through a major change in your life such as a divorce.

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Filed under Attitude, Cause & Effect, Choices, Cost of Living, Friendships, Life, Observations, Values, Women's Issues, Work Ethics

You’re No. 1 in My Mind, from the Mind of a Teacher

Translated…

“Although you’re ranked LAST of your class, but, the attitude you took, to handling everything, you’re actually TOP of the class in my point of view!”

Early this morning, Jun-Ren from the First Class of the Sixth grade took out his year book, handed it to me, wanted me to write something that can give him the encouragements, without a second thought, I’d written those words down, tapped him on the shoulders, showed that I’d believed, how hard he’d worked.

Jun-Ren lives with his sixty-year-old grandmother, just the two of them, early every morning, he’d gone to recycle with his grandma, after 6:30 when the shifts were finished, he’d still must make breakfasts for his grandma, then, head to school for class; after school, he’d returned home to help his grandmother pick up the recycling materials, and wouldn’t get home until late at night.

“Jen is a very well-behaved and understanding boy, back when his parents divorced, they’d handed him to me, for the sake of making a living for the both of us, I’d started picking up recycling materials; I’d felt, that this, is shameful work, and so, I’d worn my face mask when I’d made my rounds, but, Ren told me, that we’d not robbed anybody, nor did we steal, there’s nothing to feel ashamed of doing what we did for a living.”  As Jun-Ren’s grandma talked of these events, her eyes started getting watery, “Ren is a very amazing kid, every day, he’d helped me on my recycling rounds, caused him to not have enough time to study, and he’d never complained about it.”

True, Jun-Ren was not only well-behaved, he was willing and able, to handle the public affairs for the class.  Last semester, as I’d assigned the cleaning areas, there were still two individuals needed for the fourth floor restrooms.  I knew, that there are NO students willing to do this sort of dirty and smelly job, but, as the disciplinary office’s director asked who’d wanted this job at the early morning gatherings, Jun-Ren raised his hands up first, and, invited his best friends to work alongside him.

And, as he’d cleaned up the restrooms, he’d rolled up his pants and sleeves, worked hard, to scrub the toilets clean; even in the cold winters when the water temperatures are freezing, he’d not slacked off either, he’d sweated it all out working the restrooms, giving this brand new aromatic scent to the restroom areas, which was originally wreaking of this rancid smell, he’d even gotten the excellent remarks each and every month by given by the schools too.

Actually, it isn’t that Jun-Ren hated studying, it’s because after his chores, he’d gotten too tired to do anything else.  But, his hard-working attitude awes us all, nobody in his class can compare.  And so, he’s ranked at number one in my mind, I will be giving him a certificate of achievement as well as a “first place for hard working mannerism” prize, to give him blessings for his future.

And so, the reason why this kid isn’t doing well is still NOT because he doesn’t study, but because he couldn’t find the time to study, because he had to help his grandmother work, to provide for them both, and, the teacher understood it, and, gave him the commends, and hopefully, this boy will take the teacher’s heart, and keep working, with his hard working mannerisms.

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Filed under Attitude, Coping Mechanisms, Cost of Living, Growing Up Too Fast, Life, Observations, Translated Work, Work Ethics

Stepping into a New Place of Work, Stepping OUT of the Comfort Zones, the Growth of a Woman

Translated…

My close friend, Yun recently left the public facility she’d worked for for over ten years, and entered into a completely unfamiliar realm of medical technologies.  The different environments caused her to feel stressed, naturally, especially entering into the top three pharmaceutical company of the country to work, she needed to come into contact with English contracts, and endless number of medications; and she needed to listen to the coworkers, using English, to explain the purposes of the medications, the side effects, etc., etc., etc., at first, she felt she wasn’t up to the job at all.

But, in order to adapt quickly, other than asking other senior workers from her department, she’d also gone to the research lab of her company to read often, to find out about the related matters, to up her skills needed for work.

After she’d changed tracks, Yun worked hard every day, as if she’s constantly engaged into wars, the regular overtimes had become norm now.  Sometimes, during her hour-long lunch, she’d still reviewed the terms of the contracts; other than the endless small and big meetings, she also needed to handle a lot of the executive suits, and related matters, this cycle happens every single day, but, Yun is more than glad, willing, to take on the various challenges that her workforce give to her, to take responsibilities for her own ability and the development of her own careers.

Recently, she’d beaten the group of outstanding coworkers in a training, and earned herself a set of silver coins that were made, to commemorate the company becoming publicly traded.  Yun was extremely happy, felt that all of her hard work, had finally paid off; and she’d also proved to herself, that her views of “not getting tied down by a certain format of work”, and “get interactive with people from various backgrounds, it’ll help you grow”, was correct.

She told me, because she is new in the medical industry, she’d constantly told herself, that she must put in more time, more energy, slowly, develop the skills she needed for work.  Because, so long as she has the professionalisms of the area, it doesn’t matter what sort of challenges will come her way.

I saw on Yun, not just a woman with the ability to withstand great amounts of pressure, but also someone who was willing to learn new things; and, I’m also in awe at how she was able to get out of her comfort zone with so much courage too.

And so, we can attribute this woman’s success to her ability to adapt, to make changes, and her attitude to learning, and that, is what the companies are looking for, someone who’s not afraid to get involved with something new, someone who’s hard working, that, is why this woman was able to succeed in her career.

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Filed under Attitude, Cause & Effect, In the Workplace, Interactions Shared with the World, Perspectives, Philosophies of Life, Planning for the Future, Translated Work, Values, Work Ethics

The Counter Clerk as the First Line, on Customer Service Skills

Ins and out of the workplace, translated…

My son came home after finishing with the sales from the bank where he’d worked, he’d smiled at me and told, “All who came to my counter today seemed to be in a great mood, they’d said thank you to me in a light voice after I’d helped them take care of their businesses!”

This reminded me, of how once, I’d taken my mother to the bank, the counter clerk had a straight face, with her arms extended forward, with my mother’s national identification card, looking down, then up at her, down, then up at her again, to check, that it was her in the picture.  My mother was getting somewhat agitated from getting stared at by the clerk, she’d made a joke in Taiwanese, “what?  I was once young too!”, the clerk thought it was too hilarious, and, the corners of her lips started lifting, and, this awkwardness in the air, all of a sudden, disappeared.

There was a post office nearby my house, and because I’d needed to take care of businesses, I’d gone in and out of it several times a month; there was a temporary clerk, “Ms. Tang”, I’d interacted with her for thirty years, and, not once did I see her lose her temper, and, she’d smiled at her customer, and said those kind words to the clients, she hadn’t changed to this date.

Every time I’d walked into the post office, seeing her there, it’s like I’m back at home, I feel very leisurely and relaxed.  She would always skillfully and kindly, helped her clients deal with what they needed assistance with, it was, as if, she were interacting with members of her families.

I’d often seen how she’d patiently giving the customers who didn’t know how to write the addresses out on the packages they’re sending.  A few days ago, because the rain made my envelope wet, and I didn’t have the extra money to get one more, she’d handed me one, told me, “Just use this one!”, but this envelope, would be out of her own pocket.

Normally, when people get into this sort of a situation, they’d usually become embarrassed.  At which time, if the personnel can be kind and gentle toward the inquiries from outside the counters, I’m sure, that it would make a good impression on the customers.  After all, the hardworking personnel of the front line, carried the image of the entire company!

That just shows, how important it is, if you work in the service industries, or any industries, really, to keep that smile on your faces, to make yourselves personable, so your clients and customers won’t feel any uneasiness when they come to you.

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Filed under A Cycle of Kindness, Interactions Shared with the World, Interpersonal Relations, Life, Observations, Professional Opinions, Properties of Life, Story-Telling, Translated Work, Work Ethics

A Game of Chess

Translated…

Director, based off of the word, the most important role is to direct the performances of the actors and actresses.  On this, I’d become a student of.

Last month, there was a gathering of movie fanatics, where I’d met the director, Chi-Yen Yi.  Because of work, I’d just started working with a young actor who was under his directions from before, he’d asked me what I thought about the actor?  “He’s easy to film.” I’d told him, it’s really hard, to have a good actor like him.

“Easy to film”, is not to be taken as good looking on camera, from the angle of ads on TV, certain models look better from certain angles, and, we’d especially zoomed in on that.  And still, that’s in commercial, but, if we’re shooting a film, then, how can we just shoot one side of the actor or actress’s face?  That would be too weird, too awkward.

What I meant by “easy to film” is that the performance of the actor/actress is very natural, at the time I’m filming them.

Working with this kind of actors or actresses, as the camera started rolling, you wouldn’t want to shut it off again—you couldn’t help, but feel attracted to the performances the actors or actresses are giving, to the point you’d forgotten to yell, “CUT!”  and, when you’re editing, you’d realized, that almost EVERY single segment with her/him in it, is usable.  But you knew, that in order to perform so naturally, so realistic, it is, truly a difficult thing to do, this has to do with the performer’s concentration and imagination.  Of course, other than the talents, getting into one’s role is also a needed preliminary.

But, everybody gets tired from time to time, the performers couldn’t continually perform up to standard all the time, so, the camera crew must also be prepared.

As the actors and actresses walked on set to rehearse, the camera crews zoom in, the art crew made sure the props are all right, the sound department made sure that the quality of the sounds are up to standard………but wait, think of how those endless nights we’d taken to work, those cigarette butts, piling up, sky-high, along with all those vitamin, dietary supplements, what are they for?  For the sake, of capturing the actors’ and actresses’ outstanding performance, and, keep it recorded down, in the hard drives (originally, on the film strips, but now, film strips are rarely used).

This reminded me of chess.

Any game worth remembering are played, with an honorable opponent, so, the two of you can go back and forth, back and forth, continue together, perfectly.  Yes, we’re all, in search of perfection, filming is exactly so, both parties needed to work real hard.  If the actors or actresses didn’t remember the lines, couldn’t get into characters, then, it would be, wasting the filming crews’ time; but, if because of a technicality error, and lost the shot of the actors/actresses’ perfect moment on screen, then, the unprofessionalism is on the filming crew.

He’d easy to film, but, you couldn’t get the best shots of him.

This is all about work ethics, and having the professionalism, and, it is, like a game of chess, because you have to watch everything that’s going on, to make the right moves, this, is even more so in life, isn’t it???

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Filed under Expectations, Life, Perspectives, Properties of Life, Work Ethics

Your Next Boss May be Watching You

The observations from life, translated…

Ching, who’s a janitor of our building is a very outgoing and optimistic woman, other than doing her tasks at cleaning up, she’d always helped the residents who couldn’t get out of their houses to buy their meals for them, out of the kindness of her heart, to take out the trash for them, so, in the three years she worked in the building, she’d established a good relationship with the residents.

But, nobody can please everybody.  Two months ago, she’d told us, that her time is up by the end of the month, because someone had complained about how she only carried on in conversation with the residents of the building, and not done her job well, etc., etc., etc., and she was, fired by her boss.

Awhile ago, I’d met her again in the elevator, turns out, a member of the community who’d often asked her to run errands learned that she was fired, and, formally hired her, to help clean up her house.

She’d helped the resident with the simpler matters of the household, the basic household chores, and, she’d earned exactly the same amount as when she was hired to clean up the building, but, the work is much easier, and, the hours became shorter too, she’d gained something before she got fired.

We’d often heard about how people would complain of how heavy the workload is, feared, that if they’d done a little extra work, then, they’d become taken, without thinking that maybe, your future boss, is right there, next to you, observing.

And so, because this woman’s work ethics, and how she’d helped those in the building she’d worked in, after she was fired, someone offered her a new job, which paid even BETTER than when she’d had to take care of the entire building, and that still just shows, that something that seemed like a loss, may actually be a gain instead.

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Filed under Cost of Living, Socialization, Story-Telling, Translated Work, Work Ethics

A Mail Carrier Still Delivered the Mails, Despite How Ill He Was, Ended Up Dead, on His Motorcycle for the Deliveries

Worked to death, from the Front Page Sections, translated…

The mail carrier, Liu from the Dahu Post Office in Miaoli two days ago, on his route, died of a myocardio infarction, he was found, with his lower body, leaning against his motorcycle, with areas above the waist, limp, his head, toward the ground, someone took a picture, and posted online, his wife, Feng saw how her husband “still worked until the minute that he died”, said heartbroken, “his hard working mannerism just breaks my heart!”

The fifty-six year-old Liu, two days ago, was suffering from a cold, wasn’t feeling well, but still kept his spirits up, and went to work, rode along the Dahu Winery to deliver the mails.  At around 11:10 in the morning, he’d hopped back onto his motorcycle, ready to continue on his delivery route, but, the motorcycle won’t start, he’d straddled on his motorcycle, but his body became limp, his head, lowered, to the point of being flat onto the ground.  The worker from the Farmer’s Market of Dahu, Liu thought he was picking something up, but, he’d found him not moving, went up to him to check, he was already passed out, and, Liu rushed him to the hospital, but, he was, already dead.

Liu just became a grandfather too, his eldest grandson was born last month on the 27th, but, he never had the chance to hold him.  Two days ago, he’d gone to see his grandson, for the very first time, and it was, his very last time too.

The member of the public took down photos of how Liu grew limp, due to a myocardio infarction on his delivery motorcycle, posted onto the group of “Post Office Discussion” board, the members of the online community commented, “oh so sad”, “so heart wrenching”.  The family was ever more so heartbroken.

Liu’s younger sister, Hsieh said, that her father too, was a mail carrier, that her older brother saw how wonderful her father would ride out in his green uniform, and so, he’d become a mail carrier just like him, at the age of 23.  In the thirty-two years he’d been working, he carried that hard working mannerism, never complained to the family about how hard his work was.

“He’d dedicated his entire life to the post offices”, his wife, Feng said, he’d also taken up the extra routes on the weekends too, and, during the New Year’s holidays, he was also, on call, if there are timed deliveries that needed to be made, the office can call on him, and he’d be there.  Her husband often told, that his children are all grown, and allowed the younger carriers to accompany their kids on the weekends, “he was so very considerate of others.”

His son, Liu recalled, that his father was very passionate about what he did, he’d taken his weekends, to work the rescue teams on the mountains.  “This, was what my father enjoyed sharing the most with us on.”  His father saved up every last penny, three years ago, he’s given him a pair of sneakers, and he’d never put them on once; the raincoats, the boots, and socks, so long as there are extras, Liu would give them to the contracting mail carriers.

The manager of the Miaoli Post Office, Peng said, Liu was very healthy, and this time, his cold lasted for a week, originally he had planned to call in sick two days ago, but, because of personnel adjustments, he’d signed off on Liu’s day off yesterday, and not knowing, that he was going to die.

And so, this, IS what happens, when you are too passionate about work, like this man, I mean, sure, it IS important, to have great work ethics like this man did, but, not to the point that you have to go to work, sick as a dog, and that, is just how one man’s STRONG work ethic ended up, killing him.

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Filed under Abandonment of Children, Awareness, Cause & Effect, Cost of Living, Loss, Negligence, News Stories, Observations, Work Ethics