Category Archives: In the Workplace

The School Instructor Made the Claims of Being Bullied at the Workplace, the School Principal Said it Never Happened

The justifications of, the means, the principal has a reason for everything here, and we still don’t’ know who’s right and who’s wrong at this time, yet!  Off of the Newspapers, translated…

The Shiding Elementary School’s principal was accused by multiple teachers of bullying them in the workplace, including not allowing the instructors to attend the seminars during their off-hours, and setting up the cameras in the classroom sessions of specific teachers, and there were the teachers who told they were screamed at by the principal too, Wei, the principal claimed these were blank accusations, that he couldn’t understand why he was accused of these things, the Department of Education started an investigation on the matter right now.

The instructor who came forth to make the claims pointed out, that he signed up for the seminars during his off-hours, but the principal bluntly stated in the local groups, that he will not be allowed to take the seminars, and spread the rumors of how he didn’t put everything into work, he’d filed a complaint to the Department of Education, but, a retired principal had advised him not to go ahead in filing the complaints, but shortly afterwards, he was “evaluated” and, “taken care of”, and the principal stated, “this, is the only way we have, of handling unfitting instructors!”

The instructor who’d made the complaints also testified, that the school set up two video cameras in the teacher’s courses specifically, which were used often, as the improper methods of teaching evidences against them.  A lot of his coworkers left the teaching posts because of this, there was another teacher who’d accused, that the principal, because he was displeased at how the students performed, started going off at the surrogate teachers immediately, to the point of grilling the instructor for a whole of twenty minutes.

The principal, Wei, told that he never cussed at, screamed, of talked down to the instructors, nor demanded the instructors to stand as punishment.  The math surrogate instructor the school hired from before, because there are not enough classes assigned, to fulfill the basic course numbers, that was why the school split up the courses of social studies, and physical education to the math courses, that the school isn’t making it hard for the instructor, and this particular instructor would do the magic tricks for the students, that was why he’d told the teacher, later on, the instructor quit, and, the evaluation committee looked at the facts, and decided that he was ill-fitted as an instructor, that he’d not forced him out.

The principal, Wei told, that the installation of the surveillance outside of the office was because there was someone who was there for construction purposes back then, he’d feared the safety of others, that was why he’d had the cameras installed, and that all of the asking had been discussed, and passed by the school affairs committee already.

The Hsinbei Department of Education stated, that the matter of the principal’s attempt to sway the evaluation processes, they’re looking into, as they’d received the complaints in July, and as they examined the facts, they’d found no evidence of it, and the instructors of the school recently filed a complaint against the principal too, and the Department of Education had set up a reviewing committee, to investigate.

And, based off of this, there’s nothing wrong with what the school principal was doing, or maybe there are, he might be using the justifiable causes to bully the teachers, and yet, all his actions were, rationalized, seemingly for the safety of the school, the installation of the surveillance, to keep an eye on the construction workers who came to remodel the school, but something IS, definitely, going on here, we just can’t quite, define what yet!

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Filed under Excuses, In the Workplace, Life, Properties of Life, White Picket Fence

The Female Bus Driver, Kind to Treat Every Passenger Like a Member of Her Own Family

With a good work ethics, and a care and concern shown toward her passengers, a gentle female bus driver at work, off of the Newspapers, translated…

There were the passengers who rode the Kingbus Route 1551 from Keelung to Hsintien, who’d commended a female driver with long-hair, for driving very stably, how she’d shown great concerns for her passengers as they alighted and gotten off her bus, and offered her assistance to them.  The bus company found this driver, it was Lee, who drove the Keelung route, a sweet-looking woman, she said, what she did was a part of her, work responsibilities.

The passenger, Ms. Lin left the message of her good experience of riding Route 1551, with the “long-haired driver”, that she drove very steadily, that as the passengers got on and off, she’d been kind to remind them to watch the gap, to be careful, and when there were the immobilized elderly, she’d, gotten out of her driver’s seat to assist them, that all the passengers who rode her bus had nothing but good things to say about her, that she was a gentle, kind female bus driver.

Lee is a married woman from Keelung, originally she was a homemaker, a little over two years ago she passed her bus driver license, became one of close to ninety drivers for the Kingbus drivers, one of three women.  She doesn’t have a set route that she drives, recently, the most frequent route she drove was from Keelung’s Luodong, Route 1880, and the recent route she stepped in to drive, the Keelung to Hsintien, Route 1551.

臉書被封「長髮美女」駕駛曝光,就是基隆站女司機李玨怡。記者游明煌/翻攝
the female bus driver who was noted for her kindness and gentleness for her passengers…photo courtesy of UDN.com

Lee is a sweet looking woman, over thirty years of age, a mother of two children ages around seven and eight, because she has elder, and children to care for, she’d, shown the special care and concern toward the elderly and the young children passengers who took her bus, treated them as if they were her family, gently reminded her passengers to be careful of the steps as the alighted and gotten off, patiently waited for her passengers to sit down and then, drive.

The milder, gentle nature that is attributed to the feminine, in the workforce of primarily male drivers, she is, very popular.  Lee’s motto for work is, “if you’re gentle to your customers, they will be gentle to you back!”, she is always able to keep good terms with her customers, maintained the amicable means of interactions with them, “I am happy driving every day”, she enjoyed working, always has a smile on her face, is, a gentle female bus driver.

The assistant to the CEO of the bus company, Chen stated, that the company will give her an award for her work ethics.  To which Lee responded, that she was only doing what she is supposed to, that most of the drivers shared her same attitude toward the passengers.

This woman took her work seriously, and, puts her heart AND soul, into work, into providing the services to her passengers, and, it’s her means to show her cares and concerns for her passengers that’s, touched them, this is a woman with the good work ethics!

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Filed under A Cycle of Kindness, In the Workplace, Interactions Shared with the World, Kindness Shown, Life, Perspectives, Philosophies of Life, Properties of Life, Work Ethics

The Professionalism that the Taiwanese Employees Lacked

Written by a professor of applied art department here, off of the Front Page Sections, translated…

The foreigners say, that Taiwan has nice people, good food, but the fundamental structures, are nowhere NEAR up to standards.  Because of how the workers cut the corners, the Bridge of Nanfangao collapsed, the train to Taroko crashed.  This reminded me of how the man, Kuo’s thoughts upon his encounter of workers in Japan when he’d visited, laying down the tiles, he’d noted, how focused those construction workers are, never-seen-before by him.  Recently, Chiao, the commentator on the news programs also criticized, that there’s that total lack of professionalism in the occupations, and this professionalism is on how no matter how small the jobs, they’re all done, with precisions, to perfections.

Based off of the news media reports, the perpetrator of the Taroko Derailing case, Lee was, a repeated offender, with a long list of, not, up-to-standard constructions in his past, and, his certifications wasn’t withdrawn back the issuers, and he was contracted for a government project!

And these past couple of days, there was another worker, cutting the corners.  The Yilan segment of the Taiwanese Railroad was constructing an elevated platform, with the workers, not watching out for the trains, gone onto the tracks to pick something up, was rammed into by the Taroko Trains, then, there was, another train coming, and thankfully, another worker stood out onto the tracks, waving the flags to prevent the trains from proceeding, otherwise, that injured worker would, lose his life, like how these trains are like cabs, you can, flag them down to stop them from keep going at any time, this showed how loosely the workers were, managed.

And, the article goes on to describe the professionalism of the professional workers in Japan, how they’re, set up to follow a set of standard operating procedures that they rarely, deviated from, comparing to how there’s NO structure, NO systems that the workers are, working by here, and you see this, sharp contrast.

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Filed under "Professional" Opinions, In the Workplace, Issues of Morality, Issues of the Society, Life, Perspectives, Properties of Life, Social Awareness, Social Issues, Work Ethics

Used Her Managerial Status to Check Her Subordinates’ Cell Phones, the Manager Was Transferred

She’d, improperly, abused his status of power here!  Off of the Front Page Sections, translated…

A manager from the Economics Development Department of the Hsinbei City suspected that five of her subordinates were passing around bad words about her, demanded that they turn over their cell phones, and signaled at how one of the employees’ job was because of her, giving it.  The mayor of Hsinbei, Hou stated, that this behavior is improper, and he’d told that the department needed to evaluate its members’ behaviors, and transferred this office manager to a nonmanagerial position.

A member of the online community claimed that s/he was “nobody” who worked for the city government of Hsinbei City, that because of the manager’s suspicions of the workers gossiping about her being bad and awful, demanded all workers turn over their cell phones, and used the search functions to check her own name, and her own job title, but, the group was all about the works rants on the daily goings on from work, and for the sake of ordering the teas and drinks, there’s NO specific character attacks on anyone.

The city councilmen, Chang and Chang at the questioning of the city council stated, using one’s own status to demand the subordinates to turn over their cell phones, the city government’s officials should examine more closely how this matter wasn’t handled properly right away, and how the manager had broken the law on forced actions, demanded that everything gets cleared up in two weeks’ time by the city government.

And, based off of understanding, the worker, was displeased of how the manager handled things, told the personnel office of the department, but didn’t receive any help, the individual didn’t know how else to handle the matter, which was why s/he started, ranting on it online.

The head of the Economics Development Department, He stated, that as personnel received the complaints, they’d immediately set up a specialty task force to investigate, other than demanding the manager to give a written statement of what had happened, they’d also, interviewed the subordinate, at the same time, called an emergency evaluation committee, and the precise results will be publicized later.

The manager who was accused, when receiving the call from the press reporter, stated, that she was unaware of the matter, but the if the reports were untrue, slanderous, then, she will pursue a defamation suit against those who accused her.

The mayor, Hou stated, that the cooperation, the working togetherness to achieve a common goal, that, is what’s important for the team of government officials, and that everybody in the office, in the process of these evaluations, need to introspect oneself frequently, because only through these constant self-evaluations, the team can, progress forward.

And so, this, still just showed, how this manager abused her status of power, to check her subordinates’ cell phone, because she knew that she wasn’t just or had done something that upset her subordinates, and she’d, taken that preemptive strike, in calling wolf, and in this particular case, because she had, invaded into her subordinates’ privacy, she got demoted to a nonmanagerial position.

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Filed under Abuse of Power, Improper Misconducts, In the Workplace, Life, News Stories, Perspectives, Properties of Life

The Judge Who’d Requested that the Female Assistant Give Him a Massage Demoted to a Court Clerk

And this loser only got???  Oh yeah, DEMOTED, and if you ask me (who asked you!  Exactly…), this MOTHER @#$%ER needs more than that SLAP on the wrist, to LEARN his lessons!  A case of, abuse of, power, off of the Front Page Sections, translated…

The district judge of Hsinchu, Wu, while working as a justice for the civil courts, used his power status over the three assistants at the office, to have them find his daughters tutors, to go to his daughters’ school functions, field trips, and had the female assistant massage him, and as this became known, he’d coached his assistant to say that “it wasn’t a massage” that she was the one who’d, kindly offered to help him alleviate the stresses in his body.  The Examination department found Wu had abused his power, and impeached him, the justice punishment courts yesterday took Wu’s judgeship away, and transferred him to work as a secretary of the courts of Taoyuan.

The secretary of the chief justices are responsible for anything else away from ruling over the cases, to help share the workload of the judges, Wu’s current wages are a little over $184,000N.T.s per month, and as he got demoted, he only makes a little more than $105,000N.T.s.

the fifty-year-old Wu had once worked in the district court judges in Banciao (before the reforms) and Miaoli, later he’d worked as the head justices in the courts of Hsinchu, until August of two years ago, he got pulled off the bench, and started last January, he’d been on suspension.

The duties courts investigated, that started in the end of May of 2018, to mid-June of 2019, Wu made requests to his female assistants to sort through matters not related to their work, what they weren’t hired to work for, his private matters, including writing his vita for his professorship at Chingwha University, the questions of the mid-terms, answered the questions of his students, to even booking the afternoon tea sessions, the trip to Hong Kong, he’d asked him assistants to manage for him.

Wu had asked another female assistant to rub his temples, his shoulders, neck, and get the heat out of his systems, the female assistant felt disrespected and ashamed.

Wu also used threats to his pupils, as he’d started, teaching law, “don’t let me catch you, or I will, get rid of you”, and as his female students got pregnant, he’d told them, “don’t sign up for the Hsinchu District Court Systems”.

The duties courts criticized Wu for belittling women, that he’d broken the laws of gender equality, that because of his actions, it’d lowered the trust, and expectations that members of the public had of the justice systems.

And so, clearly, this LOSER had, ABUSED his power of being a judge, he’d made those, unreasonable requests to his female secretaries, and they’d not dared, defy him, because they feared getting fired, which made him go more overboard, with his requests, and this LOSER deserved more than just being pulled out of his status as a judge, this loser deserves to get JAILED, and see how he liked being someone else’s BITCH!

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Filed under Abuse of Power, Gender Inequality, Improper Misconducts, In the Workplace, Issues on Gender, Knowing the Law and Breaking It, Life, Messed Up Values, Properties of Life, sexual misconducts, Slaps on the Wrist

The Social Workers’ Understanding of Multiple Cultures is WAY More Important than Their Bilingual Abilities to Speak & Understand English

Written by a part-time social work associate professor, on how UNREALISTIC the policy of social workers being certified in the English language truly, is, off of the Front Page Sections, translated…

On the trends of globalization, and internationalization trend, to up the competitive edge internationally, the government is reinforcing the means of dual-language education, and the testing department, in correspondence with the policies, is planning on setting up the requirements to have the English language standardize tests into the requirements, as this news came, the social work realm started ranting, everybody thought this was an unreasonable rule, that it’s, incomprehensible why the government was, mandating this.  In the realms of social worker, being culturally educated is way more important than being able to speak English fluently, the testing department shouldn’t set the standardized qualifying rules for social workers to be fluent in English, to pass the English standardized tests.

this…

查看來源圖片
photo from online

Taiwan is a multicultural community, with the foreign spouses closing in to 540,000 and those who speak Chinese close to 580,000, and this data still excludes all the foreign workers, along with the children from the foreign spouses, but, it’d been proven, that there were the problems of cross-generation upbringing, and the employment issues from the natives and the migrant families, and the rates of domestic violence, child welfare and protection are a slight bit higher in ratio too.  The population of women who are in the special conditions is higher than the other groups’, especially in recent years, the single parent families, and the cases of families on the lower end of the economic spectrum rising up fast; while the structures of social work had been providing the welfare programs to the general public, that instead, these help programs should be tailored to the varied needs of each individual and individual families specifically, and so, there’s, this necessity of the multicultural awareness and understanding.

Taiwan is now, impacted by the reduction of birthrate, the aging population, and in the implementing of the long-term care program, the trained professional social workers are, absolutely, necessary, and, yet, there’s, a very strict qualification for the certification of becoming a social worker, with the forty-five professional credits in the studies, more than four hundred hours of internship in the facilities.  And now, for the sake of “globalization” the government had added the English language qualifications exams, ignoring the local voices, can it, really, resolve the issues, it’s, quite, doubtful.

The social problems that the social workers come face to face with, in order to understand the issues with each and every case, the primary way is to get to know the values, the life experiences of the cases who are soliciting the assistance, the cultural backgrounds of the various individuals, then, they are able to, provide, the best needed, assistance to them, and so, getting these social workers trained on the multiple cultural awareness is what’s most important in the now.  Adding in the English language qualification exams, this will only drive the test takers to the cram schools, and, even if the test takers pass the exams, will they be helpful enough to the cases?  I truly suggest, that instead, “adding the language courses for the natives and the newly migrants”, to enforce the communication means of the social workers with their cases, to bring the language to everyday living, to pull the social workers closer to the cases they’re assigned to, that, is what’s, more, practical.

is way more important than…

查看來源圖片
this…photo from online

And this still just showed, how UNREALISTIC the policies those lawmakers came up with, that are being signed into legislation are, unrealistic, and they’re making the social worker majors, to add on, another fifty, sixty, even seventy more hours of English courses so they can pass their English certification exams, and the writer is absolutely RIGHT, on the fact, that the government should SLASH this rule of English language evaluations, and maybe, focus on the languages of the foreign care workers, the migrant workers’ home language, that way, these social workers will be able to help assist these cases even better!

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The Long-Term Caretaker Population Makeup Showing a Gender Uneven, More Females than Males, the Imbalance in the Ratios

This is only, natural, isn’t it, as the GENDER stereotypes worked!  Off of the Newspapers, translated…

As the society ages, we are in need of more manpower , the population of caretakers are unequal gender wise, there are more women and not enough men, and, the job descriptions are quite stereotypical too with the men working the late night shifts, or the more manual labors.  The governments of Tainan City and Yunlin stated, that there are, increases in males who got certified as caretakers, that the requirements are easier to meet, that there are a lot of women who took their husbands along, their children too, to put themselves into the long-term care work, that it’s something positive that we want to see, in the economy and the caretaking realm.

The local department of sanitation told, that there are a total of certified 1,754 long-term care caretakers, with women making up 1,505, and men only 249, that there are six times more women than men.  Last year from January to September there were a total of 4,434 caretakers certified, only 788 men and 3,646 women, the male to female ratio was 1:4.6.

The social services department in Tainan told, that based off of the cases, they would assign the caretakers, when the cared are stronger built, and needed to move around and get bathed, they would send the male caretakers; while the women caretakers may be taking care of someone who’s slightly unable to care for oneself, with less labor, like household help, meal prep, shopping, and the like.

Mr. Jiang who’d once worked on the frontlines of this, because the employers held the stereotypes of how female caretakers are more tentative and careful, he was switched off, later, the unit he worked in transferred him to the graveyard shift, then, had him work as a driver.  He said, that in the caretaking industry, the men would be discriminated based off of their sex.

The long-term care sect of the Department of Health & Sanitations of Yunlin Huang analyzed, that the imbalance of male and female ratio in long-term care has to do with society and culture, it’s even more so compared to past now, but in recent years, there are, more and more men who are, entering the field of long-term care.

The head of the Kang-Tai Long-Term School, Dai believed, that in order to solve the problems of long-term care, there needs to be more locations set up, with the forefront of having an ideal work environment, and better pay, to attract more manpower.

And so, men are, discriminated again, because of their sex, and it’s, still from our beliefs of how women are more careful, that men are, made of muscles, and it’s still, SEXIST, and besides, people aren’t that comfortable, with a male caretaker who will be required to bathe those who are in need of this sort of help, which is WHY the long-term care sect is still more, female-oriented right now.

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Filed under Gender Inequality, Gender Roles, In the Workplace, Issues on Gender, Life, Properties of Life

3:30 in the Morning

The hard work, the dedications, of these government workers, and it didn’t matter the hour of day, they’re, hard at work just the same!  Translated…

There’s this new shop opened up in Kaohsiung recently, I’d stayed there for a few days with the manager of my shop.  One day at around 3:30 in the morn, I was awakened by a call from the local substation, turned out, that the scooter we’d parked by the side of the road was hit by a car.  What happened was that a scooter hit another scooter, then, rammed toward the scooter we had that’s parked by the side of the road.  Although it didn’t sound serious, but because the scooters weren’t our own, we’d still, gone out in the middle of the nights to check.

As we arrived, the officers were still there, we were taken back to the substation by the officers to get our statements, and, being called to the police station in the middle of the nights, that was, a first for sure.  And, at 3:30 in the morning, the station was, already, busy, and, I’m sure, that referring to the station as such, the officers won’t even let out a single chuckle, but, during the forty-minutes I’d stayed there, there were, the locals who’d come in, and there were, seven officers on duty in the substation, and every one of them seemed to have, at least, three heads, six arms, sorting through the various matters that came at them.

We were assigned to an officer who looked like he came out of the soaps, with the dark brows, the big round eyes, with a loud voice, with that scent of justice about him, and, with his looks, even if he were in show business, he would play the role of the district attorney or an officer.  At the moment he was taking our statements, something else seemed to be bothering him, the drunk man came and pulled at him, “Sir, did you take my identification card, was it you, was it you.”  at the time this was happening, he was calling his superior to report something, at the same time, he was also, answering the call of a coworker, who’d ushered him to post out the photos of the accident, etc., etc., etc., and, before him, there was the manager of my bookstore, and me, who sat before him, in our, pajamas.

As he became, frustrated, handling everything that was hitting him hard, he’d, apologized to us, “I’m sorry for the wait, there’s just, too much going on, in these late hours of the nights.”, I’d replied, “it’s no big deal for us, that’s life, the jobs we chose, we do it, best as we can.”  The officer kept his head buried to his desk, answering, there was, that genuineness, that belief of he was doing what was just and right in his voice.

Recalling how when I was younger and looked for a job, I’d always become, confused of what work entailed, other than a paycheck, turning over, over, over, and over again endlessly, what’s the meaning of all of this?  With the coming of age, the confusions were, reduced, and yet, the younger generations still inquired from time to time, “What’s the purpose of doing this?”  are we, wasting our time? 

If you have something in your mind that’s deemed meaningful for you to do, then, working hard at it, it would, be the definition of what a good job entailed, like how this officer who’s, hard at work, at 3:30 in the morning, committed to his job.

And so, this showed about work ethics, and in these jobs, you are on call 24/7, and, you still stay hard at work, no matter what hours of the day or night it is, and this takes a ton of dedication for one’s own job.

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A Senior Rookie

Switching tracks later on in life, translated…

I’d switched tracks at almost forty years of age, the former decade I’d spent, working in the business realm, and the latter decade, to now, I’m working in the realms of education.  And, I’d become, rookies in the workforce twice in my life.

The very first time I was a rookie, it was when I’d just, started out working, I was, a blank piece of paper, and, the goal of my work from day to day, is to fill up this blank piece of paper that I once was with a wide variety of colors, hoped to gain the approvals of others.  Back then, all us rookies all wondered, how “do we enrich ourselves”?

not my drawing…

The second time I’d become a rookie, I’d gone from working in business, to teaching, and, although I was a rookie in the field of education, but because of getting olrder, plus the decades’ worth of work experience, this time, this rookie’s focus is no longer on the “self”, but how to benefit someone else.  I’d taught the subject of English in school, but, I’d known, that before I’m able to teach the lessons in English, I must find a way to connect with my students, and so, other than teaching the lessons in class, I’d worked really hard, to manage my classes as well, after I’d gained the trust of my students, the classes flowed even more freely.

These two experiences of being a rookie gave me different understandings of life, it’d also, enriched my working experience as well.

not my picture still…

So, this, is on switching tracks, this person wnet from working in business, to teaching in a classroom, and it’s such a huge difference, and, he must’ve needed to, adjust himself, based off of the people he’d encountered in business, and in school, teaching a classroom of students, but, it’s, these sorts of varied experiences in life that makes life more interesting.

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The Thirty-Sixth “I’m Sorry”, in the Workplace

Translated…

I read across a report in a magazine, “the most widely used phrases came from the Zen Master of the era during 420 to 589, in the west, it’d become popularized in the 1850s, meaning those words one said repeatedly”.  In the article, it’d mentioned how those most widely used phrases can have positive effects in communication, that if the working class constantly used the positive most widely used phrases, they would attract those who are similar to them, and naturally, get closer, to success………I’d told my son, since he’d gone into the travel industries, his most widely used phrase was, “I’m sorry”, is this positive?

My son laughed in disbelief, at which time, his cell phone started ringing, it was, the tour guide to Japan, said that two of the guests refused to have the hotpot arranged for them by the tourist agency, that they’d insisted on having pork chops; the leader of the tour worried it might be inconvenient to the restaurant, and feared, that it might be a bad example for the rest of the tourists, called from overseas, to file a grievance to my son, “Your clients, you take care of them.”  My son immediately apologized to the tour guide, then, soothed the travelers, asked them to just eat the hotpot with the rest of the group, that after they returned, he will treat them to the pork chops they’d wanted to have.

from the papers…

Seeing how my son had, lowered himself, as his mother, I felt that he was taken.  But my son told me, there are people from all walks of life, don’t know how many bad customers I’d come across over the years, this, was merely, a side dish, he said, that once, he’d continually told a client “I’m sorry” a total of thirty-six times, after the phone call, he was, completely, depleted of energy.

That time, he’d taken on a foreign tour group, at the information session, over thirty people came, as he’d collected the fees, some paid by credit card, some paid by cash, all of a sudden, he’d become aware, that there was a tourist, Ms. Lee who’d asked to pay by installments, and asked the others, “are there any like Ms. Lee who are paying by installments?” then, a group of people rushed up to him, and Ms. Lee was extremely furious, “What do you mean?  Why did you use my name?”

“Holy!  Could she have, mistaken my meaning that she didn’t have enough money that, was why she’d paid by installment?”, my son immediately realized that he’d misspoke, and told her that he’d not meant anything by it, but Ms. Lee wouldn’t have it, still pressed on.  And my son, who was then, cornered, can only kept apologizing to her, and as he’d counted to the thirty-sixth time he’d apologized to her, Ms. Lee finally got tired of grilling him, turned around and left, and he’d gone back to his cubicle, and, downed half a liter of water in one gulp.

not my comic…

Afterwards, my son received a call from Ms. Lee’s coworker, told him, that Ms. Lee was scolded by the superiors at the office for NO reasons at all, that she wasn’t in a good mood, that, was why she’d taken her angers out on him, hoped that my son can empathize.  My son said, that it was his fault first, that he’d spoken too fast, without taking into considerations that it may affect the way she felt, that he will surely improve the next time.

Although my son said carelessly, that he’d, rolled around the workforce for many years now, and had already become totally immune from everything that happens in the workforce, I can still see, that he was, somewhat hurt.  As for his most widely used phrase, did it have any positive influences?  I’d thought for a long time, and still couldn’t reach my own conclusions, but, you can never be too courteous, if you’re not closer to success, you would be, a step away from failure, I suppose.

So, this, is when one deals with a customer who’s WRONG, but, because this guy works in the service industries, he’d needed to, lower himself, to make his clients feel better, and this woman took out how she was grilled by her superior at work on someone unrelated to her work, and that just shows how low emotional control this woman has.

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